Terms & Conditions

1. Introduction

Welcome to Horizon Term.
By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website or services.

2. Eligibility & Use of Website

You must be at least 18 years old or have permission from a legal guardian to use this site.
You agree to use the website only for lawful purposes.
Any misuse, fraudulent activity, or attempt to damage the website or business is strictly prohibited.

3. Product Information

We aim to ensure all product descriptions, images, specifications, and prices are accurate and current.
However:

Slight variations in color, finish, or size may occur due to manufacturing or screen display differences.
We reserve the right to correct errors, update details, or change prices without prior notice.

4. Orders & Payments

All orders are subject to availability and confirmation.
We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.
Payment must be completed before an order is processed and shipped.

5. Shipping & Delivery

Delivery times are estimates and may vary due to courier delays, customs processing, or incorrect shipping details.
Horizon Term is not responsible for delays caused by third-party shipping providers.
Risk of loss transfers to the customer once the order has been handed to the carrier.

6. Returns & Refunds

Please refer to our Refund Policy for full return conditions.
In summary:

Return requests must be made within the specified return period.
Items must be unused, undamaged, and in original packaging.
Refunds are issued after inspection and approval.

7. Installation & Product Use

Customers are responsible for ensuring proper installation and compatibility before use.
Horizon Term is not liable for:

Damage caused by incorrect installation
Improper use or modification of products
Issues resulting from non-professional plumbing work

Professional installation is recommended for complex systems such as full shower units.

8. Intellectual Property

All content on this website—including text, images, logos, graphics, and design elements—is the property of HORIZON TERM LTD and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Horizon Term shall not be held liable for:

Indirect, incidental, or consequential damages
Water damage or plumbing issues caused by improper installation
Third-party service or modification problems

Our total liability shall not exceed the purchase price of the product.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Continued use of the website after changes indicates your acceptance of the revised terms.

12. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

Email: support@horizonterm.shop
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM